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Emotional Intelligence
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Emotional intelligence is the ability to recognize, understand, and manage your own emotions. Emotional intelligence determines people's level of success in business. Your emotional intelligence accounts for 15 to 45% of your success on the job.​ This is greater than that of your IQ which accounts for 6% of success on the job.
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Social Intelligence
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Social intelligence is the ability to notice and make distinctions among other individuals pertaining to their moods, temperaments, motivations, and intentions.
Wander, F. (2013). Transforming it culture : How to use social intelligence, human factors, and collaboration to create an iT department that outperforms(Wiley cIO series). Hoboken, New Jersey: John Wiley & Sons.
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