Categories of Barriers
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Language
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Linguistic ability or terminology used (now your audience)
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Psychological
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An employee’s state of mind can affect how he/she receives a message (preoccupied)
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Physiological
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Someone’s physical state being a barrier (lack of hearing ability)
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Physical
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Distance between the sender and the receiver (some things lost through technology)
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Systematic
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Not knowing what is expected from them due to unclear organizational structure (communication process)
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Attitudinal
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Develop from poor management, personality conflict, resistance to change, or lack of motivation (behaviors or perceptions of receptiveness)
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Common Barriers
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The use of jargon
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Unfamiliar and technical terms (not understood by all)
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Emotional barrier and taboo
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Topics that are difficult to discuss (politics, salary, religion)
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Lack of attention or interest
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Intrinsic motivation for their job is lacking (easily distracted)
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Differences in perception and viewpoint
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Employees invision their job or responsibilities differently (disconnect)
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Physical Disabilities
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Can make communication difficult (ex: speech impediment)
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Physical barriers to non-verbal communication
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Communication over technology can get lost in translation (best is face to face)
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Language differences and difficulty understanding accents
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Linguistic and translation barriers (different means in other languages)
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Expectations and prejudices
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Employees hear what they want (false assumptions and stereotyping)
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Cultural differences
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Norms vary greatly (emotions and ideas conveyed differently)
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